Legal
Privacy Policy
Information We Collect
We collect personal information necessary to process your research orders, including name, email address, shipping address, and payment details. We do not collect information about the intended use of research products beyond the required compliance declarations.
How We Use Your Information
Your information is used solely for order processing, shipping, customer communication, and legal compliance. We do not sell, share, or distribute your personal information to third parties except as required by law or for order fulfillment (e.g., shipping carriers).
Data Security
We employ industry-standard encryption and security measures to protect your personal information. All payment processing is handled through secure, PCI-compliant payment processors.
Cookies
We use essential cookies for site functionality, including session management and age verification status. No third-party tracking cookies are used without your explicit consent.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information. Contact us at privacy@arcanavials.com.au to exercise these rights.
Discreet Operations
We are committed to your privacy. Order confirmations and communications use minimal identifying information. Shipping labels use a generic business name with no reference to ArcanaVials or research chemicals.
Last updated: 21/10/2026